GDPR Compliance
Last updated: 25 June 2026
ravine-spark is committed to protecting your personal data and respecting your privacy. This page outlines how we comply with the General Data Protection Regulation (GDPR) and the UK GDPR, and explains your rights as a data subject.
Our Commitment
We process personal data in compliance with the UK GDPR and the Data Protection Act 2018. We are committed to being transparent about how we collect and use personal data and to meeting our data protection obligations.
Data Controller
ravine-spark is the data controller for the personal data we collect and process. As a data controller, we determine the purposes and means of processing personal data and are responsible for complying with data protection laws.
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right to Be Informed
You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR page.
Right of Access
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month of receiving it.
Right to Rectification
You have the right to request that we correct any inaccurate personal data we hold about you. If your data is incomplete, you have the right to have it completed.
Right to Erasure
Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer your data directly to another organisation where technically feasible.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.
Lawful Basis for Processing
We only process personal data when we have a lawful basis to do so. The lawful bases we rely on include:
- Consent: Where you have given clear consent for us to process your personal data
- Contract: Where processing is necessary for a contract we have with you
- Legal Obligation: Where processing is necessary to comply with the law
- Legitimate Interests: Where processing is necessary for our legitimate interests or the interests of a third party
Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk. These measures include:
- Encryption of personal data where appropriate
- Regular assessment and evaluation of security measures
- Access controls to limit who can access personal data
- Staff training on data protection
Data Breach Procedures
In the event of a personal data breach, we have procedures in place to detect, report, and investigate. Where required, we will notify the Information Commissioner's Office (ICO) within 72 hours and affected individuals without undue delay.
International Data Transfers
If we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
Exercising Your Rights
To exercise any of your rights, please contact us using the details below. We will respond to your request within one month. There is no fee for making a request unless it is manifestly unfounded or excessive.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
ICO website: ico.org.uk
Contact Us
For any data protection enquiries or to exercise your rights, please contact us at:
ravine-spark
47 Broadwick Street
London, W1F 9QP
United Kingdom
Email: [email protected]